4.600 Pontos
Alimentando e gerindo seu próprio blog
Esgotado
Alimentando e gerindo seu próprio blog
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34,5
4.600
Alimentando e gerindo seu próprio blog
https://cursotecaonline.learncafe.com/cursos/alimentando-e-gerindo-seu-proprio-blog?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso, você irá aprender algumas técnicas básicas sobre fotografia e redação, de forma que conseguirá alimentar seu blog com imagens e textos próprios. Além disso, você também irá aprender como montar um blog, uma vez que não adianta ter o conteúdo e não ter conhecimento a respeito do recipiente. E por fim, você estudará administração estratégica, de modo que conseguirá gerir de forma eficiente o seu blog.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202956
1.933 Pontos
A qualidade e satisfação do cliente
Esgotado
A qualidade e satisfação do cliente
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
14,5
1.933
A qualidade e satisfação do cliente
https://cursotecaonline.learncafe.com/cursos/a-qualidade-e-satisfacao-do-cliente-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O objetivo principal deste curso é capacitar os alunos a prestar um serviço de atendimento de qualidade, contribuindo para transmitir, através do contato com os clientes, a imagem de uma organização preocupada com o serviço.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200315
2.267 Pontos
Atendimento ao Cliente
Esgotado
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17
2.267
Atendimento ao Cliente
https://cursotecaonline.learncafe.com/cursos/atendimento-ao-cliente-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Aprenda neste curso as melhores técnicas para um bom atendimento ao cliente, utilizando de ferramentas tecnológicas para um melhor atendimento. Conheça as práticas do atendimento presencial e a distância, dicas de comunicação, agilidade, educação e sinceridade no atendimento. Você aprenderá a lidar com os conflitos e reclamações, além de receber exemplos concretos de um mau atendimento.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202947
1.667 Pontos
Atendimento e Comunicação em Hotelaria
Esgotado
Atendimento e Comunicação em Hotelaria
eyJJZCI6MjAyOTQ2LCJJZF9Qcm9qZXRvIjozMjgsIklkX1BhcmNlaXJvIjozMjgsIlRpdHVsbyI6IiIsIlN1YlRpdHVsbyI6IiIsIk5vbWUiOiJBdGVuZGltZW50byBlIENvbXVuaWNhw6fDo28gZW0gSG90ZWxhcmlhIiwiRGV0YWxoZSI6Ik8gYm9tIGF0ZW5kaW1lbnRvIGFvIGNsaWVudGUgw6kgZnVuZGFtZW50YWwgcGFyYSB1bSBzZXJ2acOnbyBkZSBxdWFsaWRhZGUuIE5lc3RlIGN1cnNvIGRlIEF0ZW5kaW1lbnRvIGUgQ29tdW5pY2HDp8OjbyBlbSBIb3RlbGFyaWEsIHZvY8OqIGlyw6EgYXByZW5kZXIgYSBlbmNhbnRhciBvIGNsaWVudGUsIG8gY29ucXVpc3RhbmRvIGUgZmlkZWxpemFuZG8tby4gTyBhbHVubyBpcsOhIGVudGVuZGVyIG9zIHByb2Nlc3NvcyBkZSBjb211bmljYcOnw6NvIGUgc3VhIGltcG9ydMOibmNpYSBubyB0cmF0YW1lbnRvIGRvIGNsaWVudGUuIEFwcmVuZGEgYSBjb25oZWNlciBvIGNsaWVudGUgZSByZXNvbHZlciBzZXVzIHByb2JsZW1hcywgZ2VyaW5kbyBzaXR1YcOnw7VlcyBkZSByZWNsYW1hw6fDtWVzIGUgZGVzZW52b2x2ZW5kbyBhIHNhdGlzZmHDp8OjbyBkbyBjbGllbnRlLiIsIlJlZ3JhIjoiIiwiSW1nIjoiaHR0cHM6Ly9tZWRpYS5sZWFybmNhZmUuY28vY291cnNlcy8xNjUzNl8yMTEuanBnIiwiUHJpb3JpZGFkZSI6MSwiRXN0b3F1ZSI6OTk5LCJWbF9Qb250b3MiOjE2NjYuNjY1LCJWbF9QcmVjbyI6MTIuNSwiVmxfUmVhbCI6MTIuNSwiVmxfQm9udXMiOjEyNS4wLCJEdF9DYWRhc3RybyI6IiIsIklkX1RpcG8iOjAsIlRpcG8iOiJUb2RvcyIsIkNhdGVnb3JpYSI6IlF1YWxpZGFkZSIsIkNpZGFkZSI6IiIsIkVzdGFkbyI6IiIsIkxpbmtfZGlyZXRvIjoiaHR0cHM6Ly9jdXJzb3RlY2FvbmxpbmUubGVhcm5jYWZlLmNvbS9jdXJzb3MvYXRlbmRpbWVudG8tZS1jb211bmljYWNhby1lbS1ob3RlbGFyaWEtbWw/cmVmPWZlZWRyc3MmdXRtX3NvdXJjZT1mZWVkcnNzJnV0bV9tZWRpdW09Y3BjJnV0bV9jYW1wYWlnbj1mZWVkcnNzJnV0bV90ZXJtPSIsIlN0IjoiQSIsIlN0YXR1cyI6IkF0aXZvIiwiVG9rZW4iOiJNakF5T1RRMmZETXlPSHd6TWpoOFFYUmxibVJwYldWdWRHOGdaU0JEYjIxMWJtbGpZVDgmIzQ3O2J5QmxiU0JJYjNSbGJHRnlhV0Y4VHlCaWIyMGdZWFJsYm1ScGJXVnVkRzhnWVc4Z1kyeHBaVzUwWlNBJiM0NztJR1oxYm1SaGJXVnVkR0ZzSUhCaGNtRWdkVzBnYzJWeWRtayYjNDc7YnlCa1pTQnhkV0ZzYVdSaFpHVXVJRTVsYzNSbElHTjFjbk52SUdSbElFRjBaVzVrYVcxbGJuUnZJR1VnUTI5dGRXNXBZMkUmIzQ3O1AyOGdaVzBnU0c5MFpXeGhjbWxoTENCMmIyTSYjNDc7SUdseVB5QmhjSEpsYm1SbGNpQmhJR1Z1WTJGdWRHRnlJRzhnWTJ4cFpXNTBaU3dnYnlCamIyNXhkV2x6ZEdGdVpHOGdaU0JtYVdSbGJHbDZZVzVrYnkxdkxpQlBJR0ZzZFc1dklHbHlQeUJsYm5SbGJtUmxjaUJ2Y3lCd2NtOWpaWE56YjNNZ1pHVWdZMjl0ZFc1cFkyRSYjNDc7UDI4Z1pTQnpkV0VnYVcxd2IzSjBQMjVqYVdFZ2JtOGdkSEpoZEdGdFpXNTBieUJrYnlCamJHbGxiblJsTGlCQmNISmxibVJoSUdFZ1kyOXVhR1ZqWlhJZ2J5QmpiR2xsYm5SbElHVWdjbVZ6YjJ4MlpYSWdjMlYxY3lCd2NtOWliR1Z0WVhNc0lHZGxjbWx1Wkc4Z2MybDBkV0UmIzQ3O1AyVnpJR1JsSUhKbFkyeGhiV0UmIzQ3O1AyVnpJR1VnWkdWelpXNTJiMngyWlc1a2J5QmhJSE5oZEdselptRSYjNDc7UDI4Z1pHOGdZMnhwWlc1MFpTNThhSFIwY0hNNkx5OXRaV1JwWVM1c1pXRnlibU5oWm1VdVkyOHZZMjkxY25ObGN5OHhOalV6Tmw4eU1URXVhbkJuZkRFMk5qWXNOalkxZkRFeUxEVjhNVEkxZkRCOFZHOWtiM00lM2QifQ==
12,5
1.667
Atendimento e Comunicação em Hotelaria
https://cursotecaonline.learncafe.com/cursos/atendimento-e-comunicacao-em-hotelaria-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O bom atendimento ao cliente é fundamental para um serviço de qualidade. Neste curso de Atendimento e Comunicação em Hotelaria, você irá aprender a encantar o cliente, o conquistando e fidelizando-o. O aluno irá entender os processos de comunicação e sua importância no tratamento do cliente. Aprenda a conhecer o cliente e resolver seus problemas, gerindo situações de reclamações e desenvolvendo a satisfação do cliente.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202946
1.667 Pontos
Avaliação do desempenho
Esgotado
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12,5
1.667
Avaliação do desempenho
https://cursotecaonline.learncafe.com/cursos/avaliacao-do-desempenho-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
A avaliação de desempenho é a responsável por avaliar o desenvolvimento e motivação do funcionário. Neste curso o aluno irá conhecer os tipos de avaliação de desempenho, seus objetivos, suas vantagens, características e métodos de avaliação.
Curso indicado para profissionais da área de recursos humanos, líderes, gestores e gerentes que desejam conhecer sobre o assunto e avaliar a produtividade do funcionário.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202908
1.933 Pontos
Cidadania, ética profissional e direitos humanos
Esgotado
Cidadania, ética profissional e direitos humanos
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14,5
1.933
Cidadania, ética profissional e direitos humanos
https://cursotecaonline.learncafe.com/cursos/cidadania-etica-profissional-e-direitos-humanos?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Conceituação de ética. Conceituação de cidadania em seus diferentes aspectos. Implicações culturais associadas à cidadania e ética. Exigências individuais e sociais da cidadania. Panorama nacional e regional da realidade sobre a questão dos direitos humanos. Diferenciação entre ética e moral. Análise dos principais problemas relacionados à ética, cidadania e direitos humanos no campo social, político, econômico e cultural.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|203094
1.667 Pontos
Como fazer apresentações eficazes
Esgotado
Como fazer apresentações eficazes
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12,5
1.667
Como fazer apresentações eficazes
https://cursotecaonline.learncafe.com/cursos/como-fazer-apresentacoes-eficazes-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos apresentar as competências para a realização de apresentações eficazes e motivadoras em contextos formativos ou empresariais; capacitar os participantes com competências técnicas e comportamentais para falar em público; demonstrar a importância do planejamento, desenvolvimento e avaliação de apresentações a pequenos ou grandes grupos e assegurar a realização de apresentações impactantes, eficazes e persuasivas.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200350
2.267 Pontos
Como fidelizar clientes
Esgotado
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
17
2.267
Como fidelizar clientes
https://cursotecaonline.learncafe.com/cursos/como-fidelizar-clientes-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso, vamos conhecer a importância do atendimento ao cliente e as características do profissional de atendimento, além de aprender sobre como contribuir para a fidelização de clientes.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200313
2.267 Pontos
Como Ser um Profissional de Telemarketing
Esgotado
Como Ser um Profissional de Telemarketing
eyJJZCI6MjAwOTc1LCJJZF9Qcm9qZXRvIjozMjgsIklkX1BhcmNlaXJvIjozMjgsIlRpdHVsbyI6IiIsIlN1YlRpdHVsbyI6IiIsIk5vbWUiOiJDb21vIFNlciB1bSBQcm9maXNzaW9uYWwgZGUgVGVsZW1hcmtldGluZyIsIkRldGFsaGUiOiJPIGNvbcOpcmNpbyBlc3TDoSBhdGVuZGVuZG8gZGUgZm9ybWFzIGNhZGEgdmV6IG1haXMgYWx0ZXJuYXRpdmFzLCB0b3JuYW5kbyBlc3NlIG5lZ8OzY2lvIGFpbmRhIG1haXMgcmVudMOhdmVsIGUgZmxleMOtdmVsLCBhbGNhbsOnYW5kbyBwZXNzb2FzIGVtIGRpZmVyZW50ZXMgbW9tZW50b3MuIFxyXG5cclxuVW1hIGRhcyBmb3JtYXMgcXVlIG1haXMgY29ucXVpc3RhbSBjbGllbnRlcywgYXR1YWxtZW50ZSwgw6kgYSBkZSB0ZWxlbWFya2V0aW5nLiBFbGEsIGFsw6ltIGRlIGFib3JkYXIgbyBjbGllbnRlIGRlIGZvcm1hIHF1ZSBvIGNvbnF1aXN0YSBlIGFwcmVzZW50YSBwcm9kdXRvcyBxdWUgcG9kZW0gdmlyIGEgZmF6ZXIgcGFydGUgZG8gc2V1IGRpYSBhIGRpYSwgYWluZGEgZMOhIHN1cG9ydGUsIGNvbnF1aXN0YW5kbyBlIGZpZGVsaXphbmRvIG8gbWVzbW8uXHJcblxyXG5cclxuTmVzdGUgY3Vyc28sIHZvY8OqIGlyw6EgYXByZW5kZXIgQ29tbyBTZXIgdW0gUHJvZmlzc2lvbmFsIGRlIFRlbGVtYXJrZXRpbmcsIHRlcsOhIG5vw6fDtWVzIGUgZGlyZWNpb25hbWVudG9zIHNvYnJlIGEgcXVhbGlkYWRlIG5vIGF0ZW5kaW1lbnRvIGFvcyBjbGllbnRlcyBlIGFzIHByaW5jaXBhaXMgYXBsaWNhYmlsaWRhZGVzIGUgZnVuY2lvbmFsaWRhZGVzIGRvIHRlbGVtYXJrZXRpbmcuIiwiUmVncmEiOiIiLCJJbWciOiJodHRwczovL21lZGlhLmxlYXJuY2FmZS5jby9jb3Vyc2VzLzE3MzA1XzIxMS5qcGciLCJQcmlvcmlkYWRlIjoxLCJFc3RvcXVlIjo5OTksIlZsX1BvbnRvcyI6MjI2Ni42NjUsIlZsX1ByZWNvIjoxNy4wLCJWbF9SZWFsIjoxNy4wLCJWbF9Cb251cyI6MTcwLjAsIkR0X0NhZGFzdHJvIjoiIiwiSWRfVGlwbyI6MCwiVGlwbyI6IlRvZG9zIiwiQ2F0ZWdvcmlhIjoiUXVhbGlkYWRlIiwiQ2lkYWRlIjoiIiwiRXN0YWRvIjoiIiwiTGlua19kaXJldG8iOiJodHRwczovL2N1cnNvdGVjYW9ubGluZS5sZWFybmNhZmUuY29tL2N1cnNvcy9jb21vLXNlci11bS1wcm9maXNzaW9uYWwtZGUtdGVsZW1hcmtldGluZz9yZWY9ZmVlZHJzcyZ1dG1fc291cmNlPWZlZWRyc3MmdXRtX21lZGl1bT1jcGMmdXRtX2NhbXBhaWduPWZlZWRyc3MmdXRtX3Rlcm09IiwiU3QiOiJBIiwiU3RhdHVzIjoiQXRpdm8iLCJUb2tlbiI6Ik1qQXdPVGMxZkRNeU9Id3pNamg4UTI5dGJ5QlRaWElnZFcwZ1VISnZabWx6YzJsdmJtRnNJR1JsSUZSbGJHVnRZWEpyWlhScGJtZDhUeUJqYjIwJiM0NztjbU5wYnlCbGMzUSYjNDc7SUdGMFpXNWtaVzVrYnlCa1pTQm1iM0p0WVhNZ1kyRmtZU0IyWlhvZ2JXRnBjeUJoYkhSbGNtNWhkR2wyWVhNc0lIUnZjbTVoYm1SdklHVnpjMlVnYm1WblAyTnBieUJoYVc1a1lTQnRZV2x6SUhKbGJuUSYjNDc7ZG1Wc0lHVWdabXhsZUQ5MlpXd3NJR0ZzWTJGdVAyRnVaRzhnY0dWemMyOWhjeUJsYlNCa2FXWmxjbVZ1ZEdWeklHMXZiV1Z1ZEc5ekxpQU5DZzBLVlcxaElHUmhjeUJtYjNKdFlYTWdjWFZsSUcxaGFYTWdZMjl1Y1hWcGMzUmhiU0JqYkdsbGJuUmxjeXdnWVhSMVlXeHRaVzUwWlN3Z1B5QmhJR1JsSUhSbGJHVnRZWEpyWlhScGJtY3VJRVZzWVN3Z1lXdyYjNDc7YlNCa1pTQmhZbTl5WkdGeUlHOGdZMnhwWlc1MFpTQmtaU0JtYjNKdFlTQnhkV1VnYnlCamIyNXhkV2x6ZEdFZ1pTQmhjSEpsYzJWdWRHRWdjSEp2WkhWMGIzTWdjWFZsSUhCdlpHVnRJSFpwY2lCaElHWmhlbVZ5SUhCaGNuUmxJR1J2SUhObGRTQmthV0VnWVNCa2FXRXNJR0ZwYm1SaElHUSYjNDc7SUhOMWNHOXlkR1VzSUdOdmJuRjFhWE4wWVc1a2J5QmxJR1pwWkdWc2FYcGhibVJ2SUc4Z2JXVnpiVzh1RFFvTkNnMEtUbVZ6ZEdVZ1kzVnljMjhzSUhadll6OGdhWEkmIzQ3O0lHRndjbVZ1WkdWeUlFTnZiVzhnVTJWeUlIVnRJRkJ5YjJacGMzTnBiMjVoYkNCa1pTQlVaV3hsYldGeWEyVjBhVzVuTENCMFpYSSYjNDc7SUc1dlB6OWxjeUJsSUdScGNtVmphVzl1WVcxbGJuUnZjeUJ6YjJKeVpTQmhJSEYxWVd4cFpHRmtaU0J1YnlCaGRHVnVaR2x0Wlc1MGJ5QmhiM01nWTJ4cFpXNTBaWE1nWlNCaGN5QndjbWx1WTJsd1lXbHpJR0Z3YkdsallXSnBiR2xrWVdSbGN5QmxJR1oxYm1OcGIyNWhiR2xrWVdSbGN5QmtieUIwWld4bGJXRnlhMlYwYVc1bkxueG9kSFJ3Y3pvdkwyMWxaR2xoTG14bFlYSnVZMkZtWlM1amJ5OWpiM1Z5YzJWekx6RTNNekExWHpJeE1TNXFjR2Q4TWpJMk5pdzJOalY4TVRkOE1UY3dmREI4Vkc5a2IzTSUzZCJ9
17
2.267
Como Ser um Profissional de Telemarketing
https://cursotecaonline.learncafe.com/cursos/como-ser-um-profissional-de-telemarketing?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O comércio está atendendo de formas cada vez mais alternativas, tornando esse negócio ainda mais rentável e flexível, alcançando pessoas em diferentes momentos.
Uma das formas que mais conquistam clientes, atualmente, é a de telemarketing. Ela, além de abordar o cliente de forma que o conquista e apresenta produtos que podem vir a fazer parte do seu dia a dia, ainda dá suporte, conquistando e fidelizando o mesmo.
Neste curso, você irá aprender Como Ser um Profissional de Telemarketing, terá noções e direcionamentos sobre a qualidade no atendimento aos clientes e as principais aplicabilidades e funcionalidades do telemarketing.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200975
2.600 Pontos
Competências para a gestão do atendimento telefônico
Esgotado
Competências para a gestão do atendimento telefônico
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
19,5
2.600
Competências para a gestão do atendimento telefônico
https://cursotecaonline.learncafe.com/cursos/competencias-para-a-gestao-do-atendimento-telefonico-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos tratar sobre a importância do telefone no relacionamento com o cliente, caracterizando a qualidade no atendimento telefônico e reconhecendo a importância do telefone no relacionamento com o cliente.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200312
2.267 Pontos
Conflitos no Atendimento ao Cliente e Tratamento de Reclamações
Esgotado
Conflitos no Atendimento ao Cliente e Tratamento de Reclamações
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
17
2.267
Conflitos no Atendimento ao Cliente e Tratamento de Reclamações
https://cursotecaonline.learncafe.com/cursos/conflitos-no-atendimento-ao-cliente-e-tratamento-de-reclamacoes-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos conhecer boas práticas no atendimento ao cliente e no tratamento de reclamações; saber realizar o diagnóstico no atendimento; conhecer formas de excelência no atendimento; saber dar respostas às objeções; conhecer formas de realizar o tratamento das reclamações; conhecer a importância das reclamações; e saber lidar com as reclamações.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200348
4.600 Pontos
Construindo um Buffet
Esgotado
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34,5
4.600
Construindo um Buffet
https://cursotecaonline.learncafe.com/cursos/construindo-um-buffet?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
A abertura de um negócio próprio é o sonho de muitas pessoas, que colocam em prática o que tem prazer em realizar, o seu investimento de tempo, valores e projetos de vida.
O curso Construindo um Buffet mostra os passos necessários para construção do seu próprio buffet, desde o planejamento, da gestão de equipe, receitas que valorizam o seu negócio até noções empresariais e de gestão de eventos.
São 159 horas de curso, divididos em 10 módulos que tornam o curso Construindo um Buffet um dos mais completos para te auxiliar a montar o próprio negócio.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200633
1.933 Pontos
Controle estatístico de qualidade
Esgotado
Controle estatístico de qualidade
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14,5
1.933
Controle estatístico de qualidade
https://cursotecaonline.learncafe.com/cursos/controle-estatistico-de-qualidade-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Conceito de Qualidade e Perspectiva Histórica. Controle Estatístico do Processo e as Sete Ferramentas Estatísticas de Qualidade. Gráficos de Controle para Atributos e para Variáveis. Analise de Capacidade de Processos de Produção. Analise de Capacidade Gage. Métodos de Inspeção de Lotes por Amostragem, para Atributos e para Variáveis. Normas ISO 9000 e Tópicos de Gestão de Qualidade.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202862
2.933 Pontos
Gestão de Relacionamento com o Cliente
Esgotado
Gestão de Relacionamento com o Cliente
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22
2.933
Gestão de Relacionamento com o Cliente
https://cursotecaonline.learncafe.com/cursos/curso-de-gestao-de-relacionamento-com-o-cliente-ipd-24217?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
É muito importante ganhar a confiança do cliente e manter uma relação sadia e de compromisso para aumentar rendimentos e frutos profissionais. O curso aborda o comportamento do consumidor, relações entre liderança, motivações e resultados positivos, qualidade no atendimento, avaliação e satisfação do cliente, gestão de experiência personalizada, estratégias competitivas entre outras dicas e conceitos importantes para conquistar e fidelizar clientes.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201024
3.600 Pontos
Curso para Atendentes e Recepcionistas
Esgotado
Curso para Atendentes e Recepcionistas
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
27
3.600
Curso para Atendentes e Recepcionistas
https://cursotecaonline.learncafe.com/cursos/curso-para-atendentes-e-recepcionista?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Ser atendente ou recepcionista exige muita atenção e é um trabalho abrangente e essencial para toda organização, porém, o mercado está cada vez mais exigente, e pedindo profissionais mais capacitados para o cargo, que é de extrema importância.
As áreas são as mais diversas, desde a área da saúde, e todas as suas especificidades, passando por lojas, eventos, empresas, atendimento domiciliar e a tão diferenciada recepção de hotéis.
As 101 horas de curso, que estão divididas em 8 módulos, irão te capacitar e ajudar a garantir o emprego nesse cargo tão importante.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200638
1.667 Pontos
Direção Defensiva
Esgotado
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12,5
1.667
Direção Defensiva
https://cursotecaonline.learncafe.com/cursos/direcao-defensiva-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
A direção defensiva (ou direção preventiva) consiste em conduzir o veículo de forma segura, prevendo e evitando os possíveis acidentes no trânsito.
No curso de Direção Defensiva, o condutor aprenderá a melhor maneira de prevenir acidentes de trânsito, irá conhecer o funcionamento de seu veículo, aprenderá a lidar com as adversidades relacionadas ao clima, e ainda detectará os pontos cegos afim de evitar colisões.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201750
1.933 Pontos
Estatística e Probabilidade Aplicada Engenharia da Qualidade
Esgotado
Estatística e Probabilidade Aplicada Engenharia da Qualidade
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
14,5
1.933
Estatística e Probabilidade Aplicada Engenharia da Qualidade
https://cursotecaonline.learncafe.com/cursos/estatistica-e-probabilidade-aplicada-engenharia-da-qualidade-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Análise de variância para um planejamento de experimentos com vários fatores. Planejamento de experimentos na Indústria. Controle Estatístico de Processos (C.E.P.). Regressão linear múltipla. Análise de Séries Temporais.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201616
1.667 Pontos
Ética e deontologia profissionais
Esgotado
Ética e deontologia profissionais
eyJJZCI6MjAzMTY2LCJJZF9Qcm9qZXRvIjozMjgsIklkX1BhcmNlaXJvIjozMjgsIlRpdHVsbyI6IiIsIlN1YlRpdHVsbyI6IiIsIk5vbWUiOiLDiXRpY2EgZSBkZW9udG9sb2dpYSBwcm9maXNzaW9uYWlzIiwiRGV0YWxoZSI6Ik8gb2JqZXRpdm8gZGVzdGUgY3Vyc28gw6kgY29uaGVjZXIgYXMgZXhpZ8OqbmNpYXMgw6l0aWNhcyBlIG9zIGZhdG9yZXMgZGVvbnRvbMOzZ2ljb3MgZW0gcmVsYcOnw6NvIGEgc2kgcHLDs3ByaW8vYSBlIGFzIHN1YXMgZnVuw6fDtWVzIGUgZXhpZ8OqbmNpYXMgZW0gcmVsYcOnw6NvIGFvcyBjb2xlZ2FzIGRlIHRyYWJhbGhvLiIsIlJlZ3JhIjoiIiwiSW1nIjoiaHR0cHM6Ly9tZWRpYS5sZWFybmNhZmUuY28vY291cnNlcy8xODc0N18yMTEuanBnIiwiUHJpb3JpZGFkZSI6MSwiRXN0b3F1ZSI6OTk5LCJWbF9Qb250b3MiOjE2NjYuNjY1LCJWbF9QcmVjbyI6MTIuNSwiVmxfUmVhbCI6MTIuNSwiVmxfQm9udXMiOjEyNS4wLCJEdF9DYWRhc3RybyI6IiIsIklkX1RpcG8iOjAsIlRpcG8iOiJUb2RvcyIsIkNhdGVnb3JpYSI6IlF1YWxpZGFkZSIsIkNpZGFkZSI6IiIsIkVzdGFkbyI6IiIsIkxpbmtfZGlyZXRvIjoiaHR0cHM6Ly9jdXJzb3RlY2FvbmxpbmUubGVhcm5jYWZlLmNvbS9jdXJzb3MvZXRpY2EtZS1kZW9udG9sb2dpYS1wcm9maXNzaW9uYWlzLWZtYz9yZWY9ZmVlZHJzcyZ1dG1fc291cmNlPWZlZWRyc3MmdXRtX21lZGl1bT1jcGMmdXRtX2NhbXBhaWduPWZlZWRyc3MmdXRtX3Rlcm09IiwiU3QiOiJBIiwiU3RhdHVzIjoiQXRpdm8iLCJUb2tlbiI6Ik1qQXpNVFkyZkRNeU9Id3pNamg4UDNScFkyRWdaU0JrWlc5dWRHOXNiMmRwWVNCd2NtOW1hWE56YVc5dVlXbHpmRThnYjJKcVpYUnBkbThnWkdWemRHVWdZM1Z5YzI4Z1B5QmpiMjVvWldObGNpQmhjeUJsZUdsblAyNWphV0Z6SUQ5MGFXTmhjeUJsSUc5eklHWmhkRzl5WlhNZ1pHVnZiblJ2YkQ5bmFXTnZjeUJsYlNCeVpXeGhQejl2SUdFZ2Mya2djSEkmIzQ3O2NISnBieTloSUdVZ1lYTWdjM1ZoY3lCbWRXNCYjNDc7UDJWeklHVWdaWGhwWno5dVkybGhjeUJsYlNCeVpXeGhQejl2SUdGdmN5QmpiMnhsWjJGeklHUmxJSFJ5WVdKaGJHaHZMbnhvZEhSd2N6b3ZMMjFsWkdsaExteGxZWEp1WTJGbVpTNWpieTlqYjNWeWMyVnpMekU0TnpRM1h6SXhNUzVxY0dkOE1UWTJOaXcyTmpWOE1USXNOWHd4TWpWOE1IeFViMlJ2Y3clM2QlM2QifQ==
12,5
1.667
Ética e deontologia profissionais
https://cursotecaonline.learncafe.com/cursos/etica-e-deontologia-profissionais-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O objetivo deste curso é conhecer as exigências éticas e os fatores deontológicos em relação a si próprio/a e as suas funções e exigências em relação aos colegas de trabalho.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|203166
1.933 Pontos
Gestão da Qualidade de Vida na Empresa
Esgotado
Gestão da Qualidade de Vida na Empresa
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14,5
1.933
Gestão da Qualidade de Vida na Empresa
https://cursotecaonline.learncafe.com/cursos/gestao-da-qualidade-de-vida-na-empresa-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Definições de QV; importância da QV no ambiente produtivo; Qualidade de vida no trabalho. Definições de QVT; importância da QVT no ambiente produtivo; Modelos de QV. Descrição dos principais modelos de avaliação em QV; Modelos de QVT. Descrição dos principais modelos de avaliação em QVT; Aprofundamento no modelo proposto por Walton; Correlações entre QV e QVT. Identificação de correlações entre QV e QVT; Planos de ação para melhoria no ambiente produtivo;
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202211
2.933 Pontos
Gestão da Qualidade
Esgotado
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22
2.933
Gestão da Qualidade
https://cursotecaonline.learncafe.com/cursos/gestao-da-qualidade-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
A Gestão de qualidade é um programa essencial de melhoria para as organizações, auxiliando no desenvolvimento dos processos, produtividade e qualidade dos serviços oferecidos.
Neste curso de gestão da qualidade, o aluno irá aprender os princípios da gestão, estratégia de planejamento para implantação do sistema de qualidade, os conceitos de medição, análise e melhoria e a gestão da qualidade total.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202940
1.933 Pontos
Gestão de processos
Esgotado
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14,5
1.933
Gestão de processos
https://cursotecaonline.learncafe.com/cursos/gestao-de-processos-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Por Níveis. Fornecedor. Cliente. Atividades. Tarefas. Cadeia Cliente-Fornecedor. Gerência de Valor do Produto. Valor para o Cliente. Cadeia de Valor. Valor Público. Planejamento. Organização. Controle. Processos. Qualidade dos Processos. Identidade com o Trabalho. Relevância do Trabalho em Equipe. Papel do Gerente de Processos. Indicadores para a Gestão de Processos. Capacitar Funcionários. Gerenciar Efetividade do Processo. Comparação de Dados com Metas Fixadas.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200911
3.267 Pontos
Gestão de qualidade e relacionamento com o cliente
Esgotado
Gestão de qualidade e relacionamento com o cliente
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
24,5
3.267
Gestão de qualidade e relacionamento com o cliente
https://cursotecaonline.learncafe.com/cursos/gestao-de-qualidade-e-relacionamento-com-o-cliente?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
A satisfação com o cliente, bem como zelar pela alta qualidade de serviços prestados estão entre as principais organizações de uma empresa. Neste curso você aprenderá em três módulos sobre bom relacionamento com o cliente, serviços em call center e gestão de qualidade respectivamente.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200249
1.667 Pontos
Gestão de reclamações no atendimento
Esgotado
Gestão de reclamações no atendimento
eyJJZCI6MjAwMjk5LCJJZF9Qcm9qZXRvIjozMjgsIklkX1BhcmNlaXJvIjozMjgsIlRpdHVsbyI6IiIsIlN1YlRpdHVsbyI6IiIsIk5vbWUiOiJHZXN0w6NvIGRlIHJlY2xhbWHDp8O1ZXMgbm8gYXRlbmRpbWVudG8iLCJEZXRhbGhlIjoiTyBwcmluY2lwYWwgb2JqZXRpdm8gZGVzdGUgY3Vyc28gw6kgYXByZXNlbnRhciBib2FzIHByw6F0aWNhcyBubyBhdGVuZGltZW50byBhbyBjbGllbnRlIGUgbm8gdHJhdGFtZW50byBkZSByZWNsYW1hw6fDtWVzLCBwYXJhIHF1ZSBvcyBhbHVub3MgY29uc2lnYW0gY29tcHJlZW5kZXIgYSBuZWNlc3NpZGFkZSBkbyBjbGllbnRlIHJlY2xhbWFyIGUgc2FpYmFtIGFjZWl0YXIgYSByZWNsYW1hw6fDo28gZGUgc2V1cyBjbGllbnRlcy4iLCJSZWdyYSI6IiIsIkltZyI6Imh0dHBzOi8vbWVkaWEubGVhcm5jYWZlLmNvL2NvdXJzZXMvMTgzOThfMjExLmpwZyIsIlByaW9yaWRhZGUiOjEsIkVzdG9xdWUiOjk5OSwiVmxfUG9udG9zIjoxNjY2LjY2NSwiVmxfUHJlY28iOjEyLjUsIlZsX1JlYWwiOjEyLjUsIlZsX0JvbnVzIjoxMjUuMCwiRHRfQ2FkYXN0cm8iOiIiLCJJZF9UaXBvIjowLCJUaXBvIjoiVG9kb3MiLCJDYXRlZ29yaWEiOiJRdWFsaWRhZGUiLCJDaWRhZGUiOiIiLCJFc3RhZG8iOiIiLCJMaW5rX2RpcmV0byI6Imh0dHBzOi8vY3Vyc290ZWNhb25saW5lLmxlYXJuY2FmZS5jb20vY3Vyc29zL2dlc3Rhby1kZS1yZWNsYW1hY29lcy1uby1hdGVuZGltZW50by1mbWM/cmVmPWZlZWRyc3MmdXRtX3NvdXJjZT1mZWVkcnNzJnV0bV9tZWRpdW09Y3BjJnV0bV9jYW1wYWlnbj1mZWVkcnNzJnV0bV90ZXJtPSIsIlN0IjoiQSIsIlN0YXR1cyI6IkF0aXZvIiwiVG9rZW4iOiJNakF3TWprNWZETXlPSHd6TWpoOFIyVnpkRDl2SUdSbElISmxZMnhoYldFJiM0NztQMlZ6SUc1dklHRjBaVzVrYVcxbGJuUnZmRThnY0hKcGJtTnBjR0ZzSUc5aWFtVjBhWFp2SUdSbGMzUmxJR04xY25OdklEOGdZWEJ5WlhObGJuUmhjaUJpYjJGeklIQnlQM1JwWTJGeklHNXZJR0YwWlc1a2FXMWxiblJ2SUdGdklHTnNhV1Z1ZEdVZ1pTQnVieUIwY21GMFlXMWxiblJ2SUdSbElISmxZMnhoYldFJiM0NztQMlZ6TENCd1lYSmhJSEYxWlNCdmN5QmhiSFZ1YjNNZ1kyOXVjMmxuWVcwZ1kyOXRjSEpsWlc1a1pYSWdZU0J1WldObGMzTnBaR0ZrWlNCa2J5QmpiR2xsYm5SbElISmxZMnhoYldGeUlHVWdjMkZwWW1GdElHRmpaV2wwWVhJZ1lTQnlaV05zWVcxaFB6OXZJR1JsSUhObGRYTWdZMnhwWlc1MFpYTXVmR2gwZEhCek9pOHZiV1ZrYVdFdWJHVmhjbTVqWVdabExtTnZMMk52ZFhKelpYTXZNVGd6T1RoZk1qRXhMbXB3WjN3eE5qWTJMRFkyTlh3eE1pdzFmREV5Tlh3d2ZGUnZaRzl6In0=
12,5
1.667
Gestão de reclamações no atendimento
https://cursotecaonline.learncafe.com/cursos/gestao-de-reclamacoes-no-atendimento-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O principal objetivo deste curso é apresentar boas práticas no atendimento ao cliente e no tratamento de reclamações, para que os alunos consigam compreender a necessidade do cliente reclamar e saibam aceitar a reclamação de seus clientes.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200299
2.267 Pontos
Gestão de serviços
Esgotado
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17
2.267
Gestão de serviços
https://cursotecaonline.learncafe.com/cursos/gestao-de-servicos?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Serviço é o conjunto de atividades que realizam dentro de uma organização, por exemplo, para poder responder e satisfazer as necessidades de um cliente. É um bem, mas se diferencia porque sempre é consumido no momento em que é prestado. Princípios de um bom serviço é ter a firme convicção que é uma honra servir, oferecer plena satisfação ao comprador do serviço, se for necessário, se apresentarem alguma contingência, demonstrar que não é impossível achar uma solução ao problema que aconteceu com o serviço, cobrar um serviço que não foi oferecido ou mal prestado, afastar-se de condutas autoritárias, dar o exemplo, isto quer dizer, por exemplo, que uma empresa que presta serviços deve oferecer tanto a seus clientes como aos funcionários o melhor trabalho. Neste curso você aprenderá sobre alguns tipos de serviços desenvolvidos em sociedade, como o serviço de call center, serviços hoteleiros e gerenciamento de serviço de saúde
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202973
1.933 Pontos
Gestão do Conhecimento
Esgotado
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14,5
1.933
Gestão do Conhecimento
https://cursotecaonline.learncafe.com/cursos/gestao-do-conhecimento-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Compreender as novas formas de se gerenciar pessoas por meio da valorização do capital humano; neste sentido, conceitos como competências, aprendizagem, conhecimento, cultura e valores organizacionais e individuais são importantes para gerenciar o capital humano nas organizações.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202464
2.267 Pontos
Higiene e respeito ao meio
Esgotado
Higiene e respeito ao meio
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
17
2.267
Higiene e respeito ao meio
https://cursotecaonline.learncafe.com/cursos/higiene-e-respeito-ao-meio?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Higiene, de acordo com o dicionário, é conjunto de condições ou hábitos que conduzem ao bem-estar e à saúde; limpeza, asseio. Tal conceito ultrapassa a teoria e pode ser compreendido no elo entre saúde, bem estar e meio ambiente.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200719
2.933 Pontos
Limpeza da Casa - Fácil
Esgotado
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22
2.933
Limpeza da Casa - Fácil
https://cursotecaonline.learncafe.com/cursos/limpeza-da-casa-facil-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Manter a casa limpa é benéfico tanto para evitar a presença de mofo, poeira e bactérias, quanto para manter a boa forma e evitar problemas respiratórios.
Neste curso de Limpeza da Casa - Fácil, você irá aprender as melhores dicas para manter a sua casa limpa e organizada, assim como a limpeza de cada cômodo, limpeza de piscinas, limpeza pós obra, como tirar pelos e manchas de roupas e muito mais!
Ideal para quem deseja otimizar seu tempo com uma limpeza da casa eficaz!
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202561
4.600 Pontos
Metodologia Aplicáveis
Esgotado
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34,5
4.600
Metodologia Aplicáveis
https://cursotecaonline.learncafe.com/cursos/metodologia-aplicaveis?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Metodologia é ramo da lógica que se ocupa dos métodos das diferentes ciências. Neste curso você aprenderá sobre métodos para conservação de alimentos. Métodos pedagógicos com o computador. O terceiro módulo aprenderá as técnicas de metodologia do trabalho científico e também sobre metodologias para negociação.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202701
1.933 Pontos
Meu primeiro emprego
Esgotado
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14,5
1.933
Meu primeiro emprego
https://cursotecaonline.learncafe.com/cursos/meu-primeiro-emprego?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Hoje em dia, descobrir um novo talento é tão importante para grandes empresas quanto manter um quadro de funcionários estável. O mercado está aberto para jovens e sabe valorizar essa mão de obra cheia de vitalidade e ânimo para iniciar a carreira. Mesmo sem experiência prévia, um bom currículo, uma boa apresentação e a humildade para se lançar em novos desafios podem levar um jovem profissional ao sucesso. E por meio desta disciplina que irá aprender sobre pontualidades, posicionar perante uma entrevista e buscar mais investir em cursos para inserção profissional e o perfil que estão em busca de seu primeiro emprego justamente nessa fase que circula todos os medos a respeito da primeira colocação no mercado de trabalho.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202850
2.267 Pontos
O gestor de projeto e o PMBOK
Esgotado
O gestor de projeto e o PMBOK
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17
2.267
O gestor de projeto e o PMBOK
https://cursotecaonline.learncafe.com/cursos/o-gestor-de-projeto-e-o-pmbok-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O objetivo principal deste curso é apresentar aos alunos o que é a Gestão de Projetos, apresentando os principais processos inerentes a ela, incluindo os critérios das áreas de conhecimento e do ciclo de vida do projeto.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200295
2.267 Pontos
Planejamento de projetos
Esgotado
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17
2.267
Planejamento de projetos
https://cursotecaonline.learncafe.com/cursos/planejamento-de-projetos-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos aprender como realizar a gestão de um projeto. Após a constituição da equipe e da sua organização, há fundamentalmente que planejar os recursos e tomar decisões. Ao final do módulo os participantes terão noções básicas de planejamento de projeto.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200294
1.933 Pontos
Planejamento para a Qualidade
Esgotado
Planejamento para a Qualidade
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
14,5
1.933
Planejamento para a Qualidade
https://cursotecaonline.learncafe.com/cursos/planejamento-para-a-qualidade-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Modelos de gestão da qualidade. Planejamento, controle e avaliação dos processos da qualidade. Integração dos planos da qualidade às estratégias de negócio. MASP: metodologia de solução de problemas de qualidade. Programa 5 S. Conceitos básicos de TQC. Normas internacionais. Certificação. Implantação de programas de qualidade. Inspeção, avaliação e controle da qualidade. Diagrama de Pareto. Qualidade total na organização. Indicadores e avaliação da qualidade organizacional. Análise de valor e benchmarking.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200942
1.933 Pontos
Plano de gerenciamento das aquisições
Esgotado
Plano de gerenciamento das aquisições
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
14,5
1.933
Plano de gerenciamento das aquisições
https://cursotecaonline.learncafe.com/cursos/plano-de-gereciamento-das-aquisicoes?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O gerenciamento das aquisições do projeto abrange os processos de gerenciamento de contratos e controle de mudanças que são necessários para desenvolver e administrar contratos ou pedidos de compra emitidos por membros autorizados da equipe do projeto.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200405
1.933 Pontos
Projeto e Análise de Experimentos
Esgotado
Projeto e Análise de Experimentos
eyJJZCI6MjAxOTM1LCJJZF9Qcm9qZXRvIjozMjgsIklkX1BhcmNlaXJvIjozMjgsIlRpdHVsbyI6IiIsIlN1YlRpdHVsbyI6IiIsIk5vbWUiOiJQcm9qZXRvIGUgQW7DoWxpc2UgZGUgRXhwZXJpbWVudG9zIiwiRGV0YWxoZSI6IlBsYW5lamFtZW50bywgY29udHJvbGUgZSBhdmFsaWHDp8OjbyBkb3MgcHJvY2Vzc29zIGRhIHF1YWxpZGFkZS4gSW50ZWdyYcOnw6NvIGRvcyBwbGFub3MgZGEgcXVhbGlkYWRlIMOgcyBlc3RyYXTDqWdpYXMgZGUgbmVnw7NjaW8uIE1BU1A6IG1ldG9kb2xvZ2lhIGRlIHNvbHXDp8OjbyBkZSBwcm9ibGVtYXMgZGUgcXVhbGlkYWRlLiBQcm9ncmFtYSA1IFMuIENvbmNlaXRvcyBiw6FzaWNvcyBkZSBUUUMuIE5vcm1hcyBpbnRlcm5hY2lvbmFpcy4gQ2VydGlmaWNhw6fDo28uIEltcGxhbnRhw6fDo28gZGUgcHJvZ3JhbWFzIGRlIHF1YWxpZGFkZS4gIEluc3Blw6fDo28sIGF2YWxpYcOnw6NvIGUgY29udHJvbGUgZGEgcXVhbGlkYWRlLiBEaWFncmFtYSBkZSBQYXJldG8uIFF1YWxpZGFkZSB0b3RhbCBuYSBvcmdhbml6YcOnw6NvLiBJbmRpY2Fkb3JlcyBlIGF2YWxpYcOnw6NvIGRhIHF1YWxpZGFkZSBvcmdhbml6YWNpb25hbC4gQW7DoWxpc2UgZGUgdmFsb3IgZSBiZW5jaG1hcmtpbmcuIiwiUmVncmEiOiIiLCJJbWciOiJodHRwczovL21lZGlhLmxlYXJuY2FmZS5jby9jb3Vyc2VzLzM2MTIwXzIxMS5qcGciLCJQcmlvcmlkYWRlIjoxLCJFc3RvcXVlIjo5OTksIlZsX1BvbnRvcyI6MTkzMy4zMzUsIlZsX1ByZWNvIjoxNC41LCJWbF9SZWFsIjoxNC41LCJWbF9Cb251cyI6MTQ1LjAsIkR0X0NhZGFzdHJvIjoiIiwiSWRfVGlwbyI6MCwiVGlwbyI6IlRvZG9zIiwiQ2F0ZWdvcmlhIjoiUXVhbGlkYWRlIiwiQ2lkYWRlIjoiIiwiRXN0YWRvIjoiIiwiTGlua19kaXJldG8iOiJodHRwczovL2N1cnNvdGVjYW9ubGluZS5sZWFybmNhZmUuY29tL2N1cnNvcy9wcm9qZXRvLWUtYW5hbGlzZS1kZS1leHBlcmltZW50b3MtP3JlZj1mZWVkcnNzJnV0bV9zb3VyY2U9ZmVlZHJzcyZ1dG1fbWVkaXVtPWNwYyZ1dG1fY2FtcGFpZ249ZmVlZHJzcyZ1dG1fdGVybT0iLCJTdCI6IkEiLCJTdGF0dXMiOiJBdGl2byIsIlRva2VuIjoiTWpBeE9UTTFmRE15T0h3ek1qaDhVSEp2YW1WMGJ5QmxJRUZ1UDJ4cGMyVWdaR1VnUlhod1pYSnBiV1Z1ZEc5emZGQnNZVzVsYW1GdFpXNTBieXdnWTI5dWRISnZiR1VnWlNCaGRtRnNhV0UmIzQ3O1AyOGdaRzl6SUhCeWIyTmxjM052Y3lCa1lTQnhkV0ZzYVdSaFpHVXVJRWx1ZEdWbmNtRSYjNDc7UDI4Z1pHOXpJSEJzWVc1dmN5QmtZU0J4ZFdGc2FXUmhaR1VnUDNNZ1pYTjBjbUYwUDJkcFlYTWdaR1VnYm1WblAyTnBieTRnVFVGVFVEb2diV1YwYjJSdmJHOW5hV0VnWkdVZ2MyOXNkVDgmIzQ3O2J5QmtaU0J3Y205aWJHVnRZWE1nWkdVZ2NYVmhiR2xrWVdSbExpQlFjbTluY21GdFlTQTFJRk11SUVOdmJtTmxhWFJ2Y3lCaVAzTnBZMjl6SUdSbElGUlJReTRnVG05eWJXRnpJR2x1ZEdWeWJtRmphVzl1WVdsekxpQkRaWEowYVdacFkyRSYjNDc7UDI4dUlFbHRjR3hoYm5SaFB6OXZJR1JsSUhCeWIyZHlZVzFoY3lCa1pTQnhkV0ZzYVdSaFpHVXVJQ0JKYm5Od1pUOCYjNDc7Ynl3Z1lYWmhiR2xoUHo5dklHVWdZMjl1ZEhKdmJHVWdaR0VnY1hWaGJHbGtZV1JsTGlCRWFXRm5jbUZ0WVNCa1pTQlFZWEpsZEc4dUlGRjFZV3hwWkdGa1pTQjBiM1JoYkNCdVlTQnZjbWRoYm1sNllUOCYjNDc7Ynk0Z1NXNWthV05oWkc5eVpYTWdaU0JoZG1Gc2FXRSYjNDc7UDI4Z1pHRWdjWFZoYkdsa1lXUmxJRzl5WjJGdWFYcGhZMmx2Ym1Gc0xpQkJiajlzYVhObElHUmxJSFpoYkc5eUlHVWdZbVZ1WTJodFlYSnJhVzVuTG54b2RIUndjem92TDIxbFpHbGhMbXhsWVhKdVkyRm1aUzVqYnk5amIzVnljMlZ6THpNMk1USXdYekl4TVM1cWNHZDhNVGt6TXl3ek16VjhNVFFzTlh3eE5EVjhNSHhVYjJSdmN3JTNkJTNkIn0=
14,5
1.933
Projeto e Análise de Experimentos
https://cursotecaonline.learncafe.com/cursos/projeto-e-analise-de-experimentos-?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Planejamento, controle e avaliação dos processos da qualidade. Integração dos planos da qualidade às estratégias de negócio. MASP: metodologia de solução de problemas de qualidade. Programa 5 S. Conceitos básicos de TQC. Normas internacionais. Certificação. Implantação de programas de qualidade. Inspeção, avaliação e controle da qualidade. Diagrama de Pareto. Qualidade total na organização. Indicadores e avaliação da qualidade organizacional. Análise de valor e benchmarking.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201935
1.667 Pontos
Qualidade no atendimento ao cliente
Esgotado
Qualidade no atendimento ao cliente
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
12,5
1.667
Qualidade no atendimento ao cliente
https://cursotecaonline.learncafe.com/cursos/qualidade-no-atendimento-ao-cliente-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos aprender as competências sobre a qualidade do atendimento ajustado às expetativas e exigências dos consumidores e conhecer as mudanças no mercado ao nível das exigências dos consumidores e os conceitos de qualidade e inovação presentes numa organização.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200338
1.667 Pontos
Responsabilidade social das empresas
Esgotado
Responsabilidade social das empresas
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
12,5
1.667
Responsabilidade social das empresas
https://cursotecaonline.learncafe.com/cursos/responsabilidade-social-das-empresas-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Este presente curso tem como objetivo dotar os participantes de competências para criar uma política de responsabilidade social (interna e externa) alinhada com a estratégia da empresa e começar a desenvolver projetos de maior dimensão nesta área.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|202738
2.933 Pontos
Secretariado - Completo
Esgotado
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
22
2.933
Secretariado - Completo
https://cursotecaonline.learncafe.com/cursos/secretariado-completo?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O profissional de secretariado é um dos mais necessários nos mais diversos campos de atuação, desde o consultório médico à mineradora multinacional.
Organização, comprometimento, boa comunicação e planejamento são apenas alguns dos vários aspectos que uma secretária ou secretário devem ter. Com o curso Intensivo de Secretariado irá ensinar como aplicar as várias características de um profissional, aliado às principais técnicas que facilitam o trabalho e apresentam sua capacidade de forma qualificada.
No curso Intensivo de Secretariado você irá aprender e, ao final do curso, terá seu certificado com todo o conteúdo programático apresentado em 4 módulos, distribuídos em uma carga horária de 85 horas.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200875
2.267 Pontos
Sociedade: perícias II
Esgotado
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
17
2.267
Sociedade: perícias II
https://cursotecaonline.learncafe.com/cursos/sociedade-pericias-ii?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso você aprenderá sobre Pericia e Investigação Criminal, Atuação e Analise Pericial, Auditoria e Perícia Ambiental, PERICIA EXTRAJUDICIAL e por fim Pericias de Acidentes de Transito.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200168
1.667 Pontos
Técnicas para potenciar o rendimento no trabalho
Esgotado
Técnicas para potenciar o rendimento no trabalho
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12,5
1.667
Técnicas para potenciar o rendimento no trabalho
https://cursotecaonline.learncafe.com/cursos/tecnicas-para-potenciar-o-rendimento-no-trabalho-fmc?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
Neste curso vamos desenvolver técnicas para potencializar o rendimento no trabalho. Serão apresentadas técnicas para estabelecer prioridades na Gestão do Tempo e para elaborar uma lista de prioridades.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|200293
1.667 Pontos
Telemarketing
Esgotado
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12,5
1.667
Telemarketing
https://cursotecaonline.learncafe.com/cursos/telemarketing-ml?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O telemarketing caracteriza-se pela comercialização de produtos e serviços por meio de ligações telefônicas. Neste curso você irá aprender a obter resultados com essa prática, irá conhecer a história da profissão, as vantagens, as técnicas adotas para ter um serviço de sucesso, os erros mais comuns na comunicação, a importância do cliente, os passos principais para uma chamada bem sucedida e as habilidades essenciais para o profissional de atendimento.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201446
2.267 Pontos
Zelador predial
Esgotado
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17
2.267
Zelador predial
https://cursotecaonline.learncafe.com/cursos/zelador-predial?ref=feedrss&utm_source=feedrss&utm_medium=cpc&utm_campaign=feedrss&utm_term=
O Zelador é o profissional responsável pela limpeza e manutenção dos edifícios. Neste curso de Zelador predial, você irá conhecer as principais funções do zelador, o cuidado na prevenção de incêndios, os cuidados elétricos e hidráulicos no prédio, a postura desse profissional, dicas de comunicação e ainda as habilidades necessárias para ser um bom zelador predial.
999
http://tokiomarinevida.arcsolucoes.com.br/ApiVex-Carrinho-Colocar-Item/
328|1|201397
